Sales Policy

Welcome to Xotis.xyz! We are dedicated to providing high-quality laboratory equipment for students. Please take a moment to review our Sales Policy to understand the terms and conditions of purchasing from our website.

1. Product Availability

  • All products are subject to availability. In the rare event that an item is out of stock, we will notify you promptly.

  • We reserve the right to limit the quantity of any product sold.

2. Pricing and Payments

  • All prices listed on our website are in USD and are subject to change without prior notice.

  • Accepted payment methods include major credit cards, debit cards, and other secure payment options available at checkout.

  • Full payment must be made at the time of purchase. Orders will not be processed until payment is received.

3. Order Confirmation

  • After placing an order, you will receive a confirmation email with the details of your purchase.

  • If you do not receive an order confirmation within 24 hours, please contact us at:

4. Shipping Policy

  • We offer shipping within the United States. Shipping fees and delivery times will vary based on your location and the shipping method selected.

  • Orders are typically processed within 1-3 business days.

  • Once shipped, you will receive a tracking number to monitor your order.

For more details, please refer to our Shipping Policy page.

5. Returns and Refunds

  • Our Refund and Returns Policy outlines the conditions under which products may be returned or refunded.

  • To initiate a return, please contact us at info@xotis.xyz or call us at (843) 332-3380.

6. Warranty Information

  • Certain products may include a manufacturer’s warranty. Please refer to the product description or packaging for specific warranty details.

  • Warranty claims must be processed directly with the manufacturer unless stated otherwise.

7. Cancellation Policy

  • Orders can only be canceled if they have not yet been shipped. To request a cancellation, contact us immediately:

8. Sales Tax

  • Sales tax will be applied to orders based on your shipping address and applicable state regulations.

9. Contact Us

For any questions or concerns about our Sales Policy, please contact us:

  • Email: info@xotis.xyz

  • Phone: (843) 332-3380

  • Address: 1929 Yscloskey Hwy, St Bernard, LA 70085, USA

Thank you for choosing Xotis.xyz! We are committed to providing the best tools to support student learning and experimentation.